Privacy Policy

Last updated: March 2026

1. Data We Collect

We collect information you provide directly, including your name, email address, and any content you submit through our platform. We also collect usage data such as pages visited, features used, and interaction patterns.

2. How We Use Your Data

Your data is used to provide and improve our services, communicate with you, and ensure the security of our platform. We process data for ML-powered analytics features including sentiment analysis and topic clustering.

3. Data Storage & Security

Personal data is encrypted at rest using AES-256 encryption with blind indexing. We maintain separate databases for authentication, application, and ML data in compliance with GDPR data minimization principles.

4. Your Rights

Under GDPR, you have the right to access, rectify, erase, and port your data. You may also object to processing or request restriction. Contact us at privacy@syniemi.com to exercise these rights.

5. Cookies

We use essential cookies for authentication and session management. Optional analytics cookies are only set with your consent. See our cookie consent banner for preferences.

6. Contact

For privacy inquiries, contact our Data Protection Officer at privacy@syniemi.com.